When Evri (Hermes) sends an “On its Way” tracking update, it indicates they’ve initially received the package from the sender. This means the package is now within Evri’s (Hermes) delivery system and is progressing towards its scheduled delivery.
What Does “On Its Way” Mean At Evri?
At Evri, the notification “On Its Way” signifies that a package has been received and entered into the delivery system. This status assures the recipient that the parcel has begun its journey from the sender or retailer toward its final destination.
It’s an intermediate step between the dispatch of the package and its delivery, indicating that the package is actively in transit. This digital update gives recipients a clearer picture of their parcel’s progress, enhancing transparency and helping them anticipate its arrival.
Does Tracking Update “On Its Way” Mean “Out For Delivery” Status?
The tracking update “On Its Way” does not directly translate to an “Out For Delivery” status. When a package is marked as “On Its Way” by companies like Evri, the parcel has been processed and is now in transit within the delivery system, but not necessarily on the final leg of its journey to the recipient.
Conversely, “Out For Delivery” typically implies that the parcel is on a delivery vehicle and will be delivered to the recipient within the day or a specific time frame. While both statuses indicate movement, “Out For Delivery” provides a more immediate expectation of the package’s arrival.
What Happens After “On Its Way” Evri Tracking Update?
After the “On Its Way” tracking update from Evri, the package continues its journey through the courier’s logistical network. This means it might go through sorting centers, be loaded onto larger transport vehicles for longer distances, or be consolidated with other parcels. It may undergo various scans or checks to update its status as it progresses.
It’s typically sorted for final delivery once it reaches the local delivery depot closest to the recipient’s address. After sorting, the status will usually update to “Out For Delivery” or a similar term, indicating that the package is on a delivery vehicle en route to its final destination for delivery to the recipient.
Estimated Delivery Time Following An Evri (Hermes) “On Its Way” Tracking Alert
After receiving an “On Its Way” tracking alert from Evri (Hermes), the estimated delivery time varies based on the service speed selected by the shipper. If an overnight, next-day, or 48-hour delivery service was chosen, you can anticipate your package within that specified period, considering the alert is sent when Hermes first obtains the package.
Alternatively, if the sender opted for the 3 to 5-day shipping schedule, that would be the anticipated time frame for your package’s arrival. Always remember that the “On Its Way” notification is an initial update, and the actual delivery timeline depends on the chosen service.
Tracking Update Stuck At Evri “On Its Way” Update: What To Do Now?
If the tracking status for your package is stuck at the Evri “On Its Way” update for an extended period, it’s advisable to take a few proactive steps. First, review the estimated delivery timeframe when you initially received the tracking information. If the window has passed, contact Evri customer service for a status update or to report a delay. You can also check for a general service announcement about delays due to weather, holidays, or other disruptions.
Additionally, some companies provide a secondary tracking feature via a third-party courier if multiple carriers are involved. If all else fails, reaching out to the sender or retailer may provide additional insights or spur expedited resolution.
Tracking Your Evri (Hermes) Package After Receiving the “On Its Way” Update
Evri (Hermes) Official Tracking Page
The primary method to track an Evri package after the “On Its Way” update is through their official tracking page. Input your 16-digit tracking number or an 8-digit calling card number to get real-time updates.
Evri (Hermes) Live Chat Feature
On the Evri website, they offer two live chat options.
- For Domestic Shipments Within The UK: For inquiries about UK-based shipments, contact Evri’s dedicated team. They offer live chat assistance from 8 a.m. to 6 p.m., Monday through Saturday.
- For International Orders: For international queries, ensure you have an order reference that starts with HRM followed by 8 digits.
Evri (Hermes) Mobile Apps
Evri has dedicated mobile apps that users can download and use to track their packages seamlessly within the Evri network.
Universal Tracking Apps
Apps like 17track and parcelsapp can be utilized to track shipments progressing through the Evri (formerly Hermes) network, offering an alternative for tracking your package after the “On The Way” update. Always ensure you have your tracking or reference number handy for efficient and accurate updates.
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